Replypop vs Fresha: Keep 100% of Your Bookings
Fresha's marketplace takes 20% of new client revenue. Replypop helps you book clients through WhatsApp and Instagram - channels you already own.
About Fresha
Fresha is a booking platform with a consumer marketplace. While the software is 'free', Fresha takes 20% commission on bookings from their marketplace. They also charge payment processing fees and staff pricing ($10/staff). Great for discovery, but expensive for established businesses.
Feature Comparison
See the Difference
Every slow reply is a lost booking. Replypop responds in seconds, not hours.
Without Replypop
Sarah
Customer
Hi! I'd like to book a Hydrafacial for tomorrow at 2pm
Hello? Anyone there?
Nvm, booked somewhere else
With Replypop
Sarah
Customer
Hi! I'd like to book a Hydrafacial for tomorrow at 2pm
Hi Sarah! We have a 2pm slot open tomorrow. A Hydrafacial is $199 and takes about 45 min. Want me to book it?
Yes please!
Done! You're booked for tomorrow at 2pm. A confirmation has been sent. See you then!
Why Choose Replypop Over Fresha
Book Where Clients Already Are
Fresha requires clients to download an app or visit their website. Replypop lets clients book through WhatsApp and Instagram - apps they already use daily.
No 20% Commission
Fresha takes 20% of revenue from marketplace bookings. With Replypop, you keep 100% of your earnings. For a busy salon, that's thousands saved monthly.
AI Handles Conversations
Fresha's booking is form-based. Replypop's AI handles natural conversations - clients just message you and AI books them in.
WhatsApp Reminders
Fresha sends email and SMS reminders. Replypop sends WhatsApp messages with 98% open rates - clients actually see and respond to them.
Why Businesses Switch to Replypop
Tired of paying 20% commission on marketplace bookings
Clients already message you on WhatsApp
Want reminders clients actually see (WhatsApp vs SMS)
Don't need a consumer marketplace - you have your own clients
Prefer predictable monthly pricing
How to Switch from Fresha
Sign up for Replypop free
Export your client list from Fresha
Set up your services and staff in Replypop
Share your WhatsApp booking link with existing clients
Basic
Get started free — manage bookings and connect your channels
Starter
Perfect for small businesses
Grow
For growing businesses ready to scale
Pro
For established businesses
All paid plans include: AI auto-replies, WhatsApp reminders, payments, CRM, and cancel anytime.
1 conversation (24-hour window) + reminders + follow-ups. Learn how conversations work
Replypop for Your Industry
See how Replypop helps businesses in your industry
Frequently Asked Questions
Some businesses use Fresha for new client discovery while using Replypop for direct booking. However, you pay 20% on marketplace bookings - consider if that's worth it.
Replypop focuses on booking via messaging. If you need a full POS with inventory management, you might use Fresha's POS alongside Replypop for messaging.
No app needed. Clients book through WhatsApp, Instagram, or your booking page. No downloads, no accounts to create - just message and book.
Both use Stripe for payments with similar processing fees. The difference is Fresha's additional 20% marketplace commission, which Replypop doesn't have.
Ready to Switch from Fresha?
Start free. We'll help you migrate.