Comparison

Looking for a Zenoti Alternative? Meet the AI Receptionist for Your MedSpa.

Zenoti costs $400+/mo with a 12-month lock-in. Replypop is $29/mo, no contract, and actually replies to your Instagram DMs (something Zenoti can't do).

About Zenoti

Zenoti is an enterprise salon and spa management platform used by large chains. It offers POS, inventory, marketing, and scheduling in one system. But it starts at $400+/month, requires a 12-month contract, takes 2-6 months to implement, and has no AI-powered messaging. So Instagram DMs and WhatsApp messages? They still go unanswered.

Feature Comparison

Feature
Replypop
Zenoti
Monthly Cost
$29
$400+
Contract
None
12 Months
Setup Time
15 Minutes
2-6 Months
Instagram DMs
AI-Powered
Manual
WhatsApp
Full AI Inbox
Reminders Only
AI Booking Assistant
Online Booking Page
Appointment Reminders
WhatsApp
SMS/Email
POS / Inventory
Multi-Location
Staff Scheduling
Payment Collection
Available
Not available

See the Difference

Every slow reply is a lost booking. Replypop responds in seconds, not hours.

Without Replypop

Sarah

Customer

Hi! I'd like to book a Hydrafacial for tomorrow at 2pm

10:30 AM

Hello? Anyone there?

12:47 PM

Nvm, booked somewhere else

1:15 PM
2 hours later...
$199 lost

With Replypop

Sarah

Customer

Hi! I'd like to book a Hydrafacial for tomorrow at 2pm

10:30 AM
AI

Hi Sarah! We have a 2pm slot open tomorrow. A Hydrafacial is $199 and takes about 45 min. Want me to book it?

10:30 AM

Yes please!

10:31 AM
AI

Done! You're booked for tomorrow at 2pm. A confirmation has been sent. See you then!

10:31 AM
Booked + $199 collected

Why Choose Replypop Over Zenoti

Actually Replies to Instagram DMs

Zenoti has no Instagram DM integration. Your potential clients message you, and nobody answers. Replypop's AI responds instantly, answers questions, and books appointments right inside the DM.

$29/mo, No Contract, No Surprises

Zenoti locks you into $400+/mo with a 12-month contract and charges extra for add-ons. Replypop is $29/mo with no commitment. Cancel anytime.

Live in 15 Minutes, Not 6 Months

Zenoti implementations take 2-6 months with dedicated onboarding teams. Replypop takes 15 minutes: connect your WhatsApp or Instagram, add your services, and your AI receptionist is live.

AI Receptionist That Never Sleeps

Zenoti requires staff to manually handle messages and bookings. Replypop's AI handles conversations 24/7, answering questions about treatments, checking availability, and booking appointments automatically.

Why Businesses Switch to Replypop

Tired of paying $400+/mo for features you don't use

Losing clients because nobody responds to Instagram DMs

Stuck in a 12-month contract with no flexibility

Implementation took months and you're still not fully set up

Need AI to handle after-hours inquiries and bookings

Want WhatsApp conversations, not just appointment reminders

How to Switch from Zenoti

1

Start your free Replypop trial

2

Connect your Instagram and WhatsApp accounts

3

Add your services, staff, and availability

4

Your AI receptionist is live and booking in 15 minutes

5

Let your Zenoti contract expire. No overlap fees

Costs Less Than Hiring One Receptionist

No salary, no benefits, no sick days. Cancel anytime.

Free trial included
3 months free with annual plan

Basic

Get started free — manage bookings and connect your channels

Free
No credit card required
Manual bookings
WhatsApp & Instagram
1 location
2 team members
7-day message history
Start Free

Starter

Perfect for small businesses

$29/month
Free trial included
75 conversations/month
1 location
3 team members
7-day message history
Start Free Trial
Most Popular

Grow

For growing businesses ready to scale

$79/month
Free trial included
300 conversations/month
3 locations
10 team members
30-day message history
Start Free Trial

Pro

For established businesses

$199/month
Free trial included
2000 conversations/month
10 locations
25 team members
Unlimited message history
Start Free Trial

All paid plans include: AI auto-replies, WhatsApp reminders, payments, CRM, and cancel anytime.

1 conversation (24-hour window) + reminders + follow-ups. Learn how conversations work

Replypop for Your Industry

See how Replypop helps businesses in your industry

Frequently Asked Questions

No, and that's the point. Zenoti bundles POS, inventory, payroll, and marketing into one expensive platform. Most medspas only use 20% of it. Replypop focuses on what actually drives revenue: converting messages into bookings. If you need POS or inventory, pair Replypop with a lightweight tool like Square.

Yes. Replypop's AI connects directly to your Instagram business account and responds to DMs instantly. It answers questions about treatments, checks your calendar, and books consultations without your staff lifting a finger.

Zenoti only sends one-way SMS or WhatsApp reminders. Replypop gives you a full AI-powered WhatsApp inbox where clients can message you, ask questions, reschedule, and book new appointments through natural conversation.

No contract and no setup fee. Replypop is $29/month, cancel anytime. Compare that to Zenoti's 12-month commitment and multi-thousand-dollar implementation cost.

Yes. Replypop supports multiple locations with separate staff, services, and schedules. Your AI knows which location to book based on the conversation.

Ready to Switch from Zenoti?

Start free. We'll help you migrate.

Free trial included
Cancel anytime
Cancel anytime